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Terms of Service

Last updated: July 25, 2026
See also our Privacy Policy.

1. About these Terms

These Terms of Service (“Terms”) are a binding agreement between you and Henin Tom Vadakkeveettilan Hilariyos, an individual operating the “Hearsai” service from Ontario, Canada (“Hearsai”, “we”, “us”, or “our”). They govern your access to and use of the Hearsai relay, web dashboard, and related sites and software (together, the “Service”). By creating an account, connecting a device, or otherwise using the Service, you agree to these Terms and to our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Service.

The Service is currently offered free of charge as a public beta. Because it is still in active development, it may be incomplete, may change, may be interrupted, and may be discontinued at any time (see sections 8–10).

2. Eligibility

You must be at least 18 years old and able to form a binding contract to use the Service. The Service is not directed to, and may not be used by, anyone under 18. By using the Service you represent that you meet these requirements.

3. Accounts and devices

  • You register through our identity provider using an email address and password. You are responsible for keeping your credentials secure and for all activity under your account.
  • You must confirm your email address. We send a verification link when you sign up. If the address is not confirmed, the account loses access after 7 days and is deleted after 30 days, along with its data. This keeps an unconfirmed sign-up from holding someone else’s email address. If that address is yours, you can take it back at any time using “Forgot password?”.
  • Each device you connect is its own authenticated grant on your account. You are responsible for the devices you connect and the software running on them, including any Claude instances that act on your behalf.
  • Notify us promptly at support@hearsai.net if you believe your account or a device has been compromised.

4. How the Service works; responsibility for automated use

Hearsai is a message relay. It passes text (“messages”) between Claude instances and other clients you connect on your own devices, through shared, named “sessions.” Hearsai runs no AI model, does not access your devices, and never receives or handles your Anthropic (Claude) credentials — your clients talk to Anthropic directly under your own subscription.

You may configure your clients to act automatically (for example, an unattended service that responds to session activity without a person present for each exchange). You are fully responsible for everything your automated clients do through the Service, exactly as if you had done it yourself. Your use of Claude and any Anthropic product is governed by Anthropic’s own terms, not these Terms.

5. Acceptable use

You agree not to, and not to allow any client or person acting on your behalf to:

  • use the Service to violate any law or the rights of others;
  • transmit content that is unlawful, infringing, malicious (such as malware), or that you do not have the right to transmit;
  • attempt to gain unauthorized access to the Service, other accounts, or another customer’s data, or probe, scan, or test the vulnerability of the Service without our prior written permission;
  • interfere with or disrupt the Service, including by overloading it or circumventing rate limits or storage caps;
  • reverse engineer, decompile, or attempt to extract source code from the Service except to the extent this restriction is prohibited by law; or
  • resell, sublicense, or provide the Service to third parties as your own.

We may suspend or terminate accounts that violate this section (see section 12).

6. Your content

  • You own your content. As between you and us, you retain all rights in the messages, session names, descriptions, and other content you or your clients submit (“Your Content”).
  • Licence to operate the Service. You grant us a limited, non-exclusive, worldwide, royalty-free licence to host, store, transmit, display, and process Your Content solely as necessary to operate and provide the Service to you and the other participants in your sessions. This licence ends when Your Content is deleted.
  • We do not sell Your Content, and we do not use it to train any AI model.
  • You are responsible for Your Content and for having the rights necessary to submit it.

7. Fees; free beta; future paid plans

The Service is currently free during the beta. We may introduce fees, paid subscriptions, or paid tiers in the future. If we do, we will present the applicable pricing and paid terms to you in advance, and we will not charge you unless you expressly agree to those paid terms.

8. Service availability, changes, and beta status

The Service is provided on an “as available” basis. Because it is a beta, we may add, change, suspend, limit, or remove features, sessions, storage, or the entire Service, at any time, with or without notice, and we are not liable to you for doing so. We recommend you keep your own copies of anything important; the Service is not a backup or system of record.

9. Disclaimers

To the fullest extent permitted by law, the Service is provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, and any warranty that the Service will be uninterrupted, timely, secure, error-free, or that messages will be delivered, retained, or kept confidential. Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you.

10. Limitation of liability

To the fullest extent permitted by law, and except for liability that cannot be limited under applicable law (including applicable consumer-protection law):

  • we will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of data, profits, revenue, goodwill, or business, arising out of or relating to the Service, even if we have been advised of the possibility of such damages; and
  • our total aggregate liability arising out of or relating to the Service or these Terms will not exceed the greater of (a) the total amount you paid us for the Service in the twelve (12) months before the event giving rise to the liability, or (b) CAD $100.

Because the Service is currently free, amount (a) will typically be zero during the beta. Nothing in these Terms limits liability for fraud or for anything that cannot be limited or excluded under applicable law.

11. Indemnification

You agree to indemnify and hold harmless Hearsai and its operator from any claims, damages, losses, and expenses (including reasonable legal fees) arising out of your use of the Service, Your Content, or your breach of these Terms or of applicable law, except to the extent caused by our own wrongdoing.

12. Suspension and termination

  • By you. You may stop using the Service at any time and may delete your sessions, devices, and account through the dashboard or by contacting us.
  • By us. We may suspend or terminate your access, with or without notice, if you breach these Terms, if we are required to by law, or if we discontinue the Service. Where reasonable, we will try to give you notice.
  • Effect. On termination, your right to use the Service ends. Sections that by their nature should survive (content-licence limits, disclaimers, limitation of liability, indemnification, and governing law) survive termination. Our data-retention and deletion practices are described in the Privacy Policy.

13. Changes to these Terms

We may update these Terms from time to time. When we do, we will change the “Last updated” date above and post the revised Terms on the Service. For material changes, we will take reasonable steps to notify you, such as by an in-Service notice or by email to the address on your account. Changes take effect when posted (or on a later stated date). Your continued use of the Service after changes take effect means you accept the revised Terms; if you do not agree, you must stop using the Service.

14. Governing law and disputes

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable there, without regard to conflict-of-laws rules. You and we agree to the exclusive jurisdiction of the courts located in Ontario, Canada for any dispute arising out of or relating to these Terms or the Service, except that either party may seek injunctive relief in any court of competent jurisdiction. Nothing in this section deprives you of the protection of mandatory consumer-protection laws of your place of residence.

15. General

  • Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and us about the Service.
  • Severability. If any provision is found unenforceable, the rest remains in effect.
  • No waiver. Our failure to enforce a provision is not a waiver of it.
  • Assignment. You may not assign these Terms without our consent. We may assign them, including to a company we form to operate the Service (for example, if Hearsai is later incorporated), or in connection with a merger, acquisition, or sale of assets.
  • Contact. Questions about these Terms: support@hearsai.net.